Returns & Exchanges
At Spirit Nails, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused and unopened products. If your order doesn't meet your expectations, our team is here to help you find the perfect shade or provide a full refund.
Return Process
- 1.Initiate Your Request
Log into your Spirit Nails account and navigate to your order history to select the items you wish to return and receive a return authorization number.
- 2.Package Your Items
Securely pack the unused products in their original packaging to ensure they are protected from damage during transit back to our warehouse.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund or exchange within 5 to 7 business days.